Job Role Ø To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customers satisfaction Ø To identify and convert...
Job Role: Ø To Attend the inbound calls/make outbound calls for customers in Retail Liabilities for technical issues Ø To thoroughly understand product...
Job Role: Ø To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction Ø...
Job Role: • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction. • To identify...
Job Role: Ø To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customers satisfaction Ø To identify and convert...
Centralized Contact Centre and other channels. Provide consistent standards of service from cost effective centralised unit and other channels. Identify gap...
Job Role Ø Handling team of NR Relationship Managers to service NR client’s needs in India. Ø Responsible for managing a team of professional Relationship Manag...
Job Role Ø Responsible for managing a team of 15-18 officers handling inbound calls in Retail Liabilities Ø Manage Team to deliver on Quality, Call productivity...
Job Role: o Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. o Calling Credit cards customers...
Job Role: - Managing the Customer Service Team of Commercial Businesses (Commercial Vehicle Business, Construction Equipment, Tractor & Crop loan , Gold loan...
Job Role : Ø To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customers satisfaction Ø To identify and convert...
# of years of required experience: 2 years Work Location: Pune Shift position will be required to work (if applicable): Please specify shift time US hours; must...
Job Role: Ø Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment Ø Ensuring...
Job Role Ø To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction Ø To identify...
Job Role: Ø Responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards Ø Manage Team to deliver on Quality, Call productivity, Sal...
Job Role: Ø Mentor New joinees during OJT Ø Responsible for new joinees quality control and customer servicing within laid down productivity and service...
Job Role Ø To respond to customer complaints/issues received on calls/emails and provide effective resolution Ø To handle escalations at level 1 and ensure...
Ø To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction Ø...
Department: Customer Contact Center Location: Thane; Mumbai Reporting Relationships: Team leader- Outbound Position Grade: Assistant Manager Job Role: o...
Department: Customer Contact Center Location: Thane; Mumbai Reporting Relationships: Team leader- Cards Outbound Position Grade: Assistant Manager Job Role: o...
