Position Summary Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the
Position Summary Provides operational support and report writing services in a multi-platform environment for the call center. Functions as a member of the Operations Team for the call center. Analyzes contact center trends, including call volume, call patterns, staff productivity, attrition
About the Role: Grade Level (for internal use): 07 Job Description S&P Global Market Intelligence: The Role: S&P Global Market Intelligence is seeking an Application Associate to join our Financial Modeling team within Client Operations in Ahmedabad.
Requisition Number: 62677 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and
Company Description Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water,
French & English communication skills- B2 High and above Minimum of 1 years’ experience within a contact Centre environment as a Quality Analyst Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost
Requisition Number: 62718 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Travel team is central to this
Company Description PGD is a center of expertise catering to international markets on a full spectrum of digital, data and tech services. Also, an interconnected network, with a diversity of talent- a never sleeps machine of creation
About Us Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10
Location: Gurugram,Haryana,India About Us Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected
Role - Manager Job Description Planning: Formulating strategies, planning, and strategizing to achieve business objectives Managing Service Desk/Contact Center: Overseeing account’s processes and operations to ensure productivity and quality Improving: Analyzing and improving operational processes, identifying areas for enhancement,
Role – Team Lead Job Description Roles and Responsibilities: Responsible for SLAs and KPIs (Productivity and Quality) Manage Contact Center/L1 Helpdesk for client and support various channels like voice, chat, email. Responsible for recruiting, training, mentoring, communicating job
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its
Company Description PGD is a center of expertise catering to international markets on a full spectrum of digital, data and tech services. Also, an interconnected network, with a diversity of talent- a never sleeps machine of creation
Department: Student Affairs / Career Services Job Summary: The Director of the Career Development Center is responsible for leading and managing career services and resources for students and alumni. This role involves strategic planning, program development, and
Company Description:- Radical Minds Technologies is an innovative BPO & technology solutions provider offering comprehensive services across several industry verticals with a global delivery network. With highly qualified and experienced professionals, our team addresses present and