Scheduler/Forecaster (1) Hours of Operation – M-F 8AM to 5PM (With flexibility and the need to be on-call in off hours if necessary) Experience using WFM Schedu...
Roles & Responsibilities • Ensuring timely and accurate resolution of employee queries; monitor and follow up on all cases to ensure prompt resolution on behalf...
Job Title: Product Manager/Business Analyst ContactPoint 360 Inc.,is a Canadian company with global presence offering onshore & near shore contact center and te...
RESPONSIBILITIES: • Establishing architectural vision and direction in end to end BI solutions from Data Extraction till dashboarding. • Developing reporting so...